McGraw-Hill
James Merlino, MD, has been the Chief Experience Officer of the Cleveland Clinic health system, as well as a practicing staff colorectal surgeon in the Digestive Disease Institute. He is the founder and current president of the Association for Patient…
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Lead Like it Matters…Because it Does: Practical Leadership Tools to Inspire and Engage Your People and Create Great Results Roxi Behar Hewertson McGraw-Hill (2015) Every organization needs effective leadership at all levels and in all areas of the given enterprise.…
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The Digital Economy: Rethinking Promise and Peril in the Age of Networked Intelligence (Anniversary Edition) Don Tapscott McGraw-Hill (2014) A brilliant exploration and analysis of what has become an “age of connected intelligence” worldwide This is the 20th Anniversary Edition…
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Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way James Merlino, M.D. McGraw-Hill (2014) “One of the most important things done is to define why we’re here — for patients.” Toby Cosgrove Note: Delos M. (“Toby”) Cosgrove,…
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Rod Pyle is author of multiple best-selling books on space exploration and innovation for major publishers including Smithsonian, McGraw-Hill, HarperCollins, Prometheus/Random House, Sterling and Carlton. His most recent books are Innovation the NASA Way: Harnessing the Power of Your Organization…
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Clash of the Financial Pundits: How the Media Influences Your Investment Decisions for Better or Worse Joshua Brown and Jeff Macke McGrAw-Hill (2014) “Pundits are people, too”…for better or worse Early in the narrative, Joshua Brown and Jeff Macke observe,…
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The Lenovo Way: Managing a Diverse Global Company for Optimal Performance Gina Qiao and Yolanda Conyers McGraw-Hill (2014) “Results are obtained by exploiting opportunities, not by solving problems.” Peter Drucker Gina Qiao and Yolanda Conyers have played major roles during…
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The Cleveland Clinic Way: Lessons in Excellence from One of the World’s Leading Health Care Organizations Toby Cosgrove, M.D. McGraw-Hill (2014) How and why group practices can provide much better – and much less expensive — healthcare There are valuable…
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Rod Pyle is author of multiple best-selling books on space exploration and innovation for major publishers including Smithsonian, McGraw-Hill, HarperCollins, Prometheus/Random House, Sterling and Carlton. His most recent books are Innovation the NASA Way: Harnessing the Power of Your Organization…
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Successful Innovators Don’t Care About Innovation
Here is an excerpt from an article written by Doug Sundheim for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
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