McGraw-Hill
Alan Weiss is one of those rare people who can say he is a consultant, speaker, and author and mean it. His consulting firm, Summit Consulting Group, Inc., has attracted clients such as Merck, Hewlett-Packard, GE, Mercedes-Benz, State Street Corporation,…
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The Disney Way: Harnessing the Management Secrets of Disney in Your Company (Third Edition) Bill Capodagli and Lynn Jackson McGraw-Hill (April 2016) The “magic” of values-driven, customer-centric, high-impact management This is the updated and expanded Third Edition of a book…
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Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on the total customer experience. His insights…
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Joseph A. Michelli McGraw-Hill (2016) “The Best or Nothing”: The Mercedes-Benz Way As those who have read one or more of his previously published books already know, Joseph Michelli possesses…
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As CEO of POSSIBLE, Shane Atchison leads the the digital agency’s long-term strategic vision of working with leading financial service organizations, consumer brands, start-ups, nonprofits, and community-based organizations, helping each realize the potential of the Internet and its impact on…
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Rocket: Eight Lessons to Secure Infinite Growth Michael J. Silverstein, Dylan Bolden, Rune Jacobsen, and Rohan Sajdeh McGraw-Hill (October 2015) Here are 16 mini-case studies that demonstrate the physics of accelerated commercial growth I think this book’s subtitle is a…
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Superforecasting: The Art and Science of Prediction Philip Tetlock and Dan Gardner Crown Publishers (2015) How to blend computer-based forecasting and subjective judgment to gain a better sense of what will likely occur Obviously, computers can process, organize, and access…
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Creative Strategy Generation: Using Passion and Creativity to Compose Business Strategies That Inspire Action and Growth Bob Caporale McGraw-Hill (2015) “The essence of strategy is choosing what not to do.” Michael Porter Throughout the last several decades, I have been…
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Think to Win: Unleashing the Power of Strategic Thinking Paul Butler, John Manfredi, and Peter Klein McGraw-Hill (2015) The power of a new approach to results-driven, high-impact strategic thinking Paul Butler, John Manfredi, and Peter Klein introduce and thoroughly explain…
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Four Types of Frustrating Bosses – And How To Manage Them
Here is a brief excerpt from an article by Gary Bradt, featured by LinkedIn Pulse. To read the complete article, check out others, and sign up to receive email alerts, please click here. * * * If you’re the boss…
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