Month: October 2018

Originals: A book review by Bob Morris

October 29, 2018

Originals: How Non-Conformists Move the World Adam M. Grant Viking/An Imprint of Penguin Random House (2016) Note: I read this book when it was first published and have just re-read it again. I enjoyed it even more this time and…

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The business value of design

October 29, 2018

Here is a brief excerpt from an article written by Benedict Sheppard, Hugo Sarrazin, Garen Kouyoumjian and Fabricio Dore for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm, obtain…

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Want happy customers? Focus on happy employees

October 28, 2018

How do you recognize a customer-centric culture? Employees individually and collectively prioritize customer needs in everything they do. Here is a brief excerpt from an article written by Gila Vadnai-Tolub for the McKinsey Quarterly, published by McKinsey & Company. To read…

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Dan Schulman of PayPal on Guns, Cash and Getting Punched

October 28, 2018

Here is David Gelles’ profile of Dan Schulman for The New York Times. To read the complete article and check out other resources, please click here. Credit: Mike Cohen for The New York Times * * * A New Jersey…

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Making loyalty pay: Six lessons from the innovators

October 27, 2018

Here is an excerpt from an article Written by Marie-Claude Nadeau and Marc Singer for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the firm, and sign up for email…

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The Best CEOs of The Past 20 Years

October 27, 2018

Here is an excerpt from an article by Aimee Groth and Kim Bhasin for Business Insider (2011). Yes, some of the information is dated but the criteria for selection are rock-solid within the historical context. Here are five of the 21 CEOs discussed.…

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The Chairman of Nokia on Ensuring Every Employee Has a Basic Understanding of Machine Learning — Including Him

October 26, 2018

Here is an excerpt from an article written by Risto Siilasmaa for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please…

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Thriving amid turbulence: Imagining the cities of the future

October 26, 2018

Here is an excerpt from an article written by Joe Frem, Vineet Rajadhyaksha, and Jonathan Woetzel for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR…

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Analytics translator: The new must-have role

October 25, 2018

Here is a brief excerpt from an article written by Nicolaus Henke, Jordan Levine, and Paul McInerney for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm, obtain subscription information,…

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The Art of the Elevator Pitch

October 25, 2018

Here is an excerpt from an article written by Carmine Gallo for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please click…

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