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Business at the Speed of Now: Fire Up Your People, Thrill your Customers, and Crush Your Competition John M. Bernard John Wiley & Sons (2012) Principles and practices to ensure that organizations move faster as well as be more productive…
Read MoreHuman Competence: Engineering Worthy Performance Thomas F. Gilbert Crown Business (2007) How and why the behavior engineering model “is really an outline of a performance troubleshooting sequence” Note: The comments that follow discuss the “Tribute Edition” (2007) of a book…
Read More1. The fattest knight at King Arthur’s round table was Sir Cumference. He acquired his size from too much pi. 2. I thought I saw an eye-doctor on an Alaskan island, but it turned out to be an optical Aleutian…
Read MoreMark Miller is a business leader, best-selling author and communicator. He began his Chick-fil-A career working as an hourly team member in 1977. In 1978, Mark joined the corporate staff working in the warehouse and mailroom. Since that time, he has provided leadership for Corporate Communications, Field Operations,…
Read MoreHow do some companies generate runaway growth and extraordinary customer loyalty, even in a sluggish economy? Adrian Slywotzky, an Oliver Wyman senior partner and bestselling author, examines the unpredictable dynamics of demand creation in his latest book, Demand: Creating What…
Read MoreHarvard Business Review on Aligning Technology with Strategy Various Contributors Harvard Business Review Press (2011) How and why technology should support your organization’s strategy…not the other way around This is one of the volumes in a series of anthologies of…
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How to Take the Stress Out of Giving a Performance Review
Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Which is worse: receiving a performance review, or giving one? At least…
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