Commentaries
I have watched each of the most popular TED presentations, not once but several times. (Please click here to check them out.) My personal favorites include Ken Robinson’s “Do schools kill creativity?,” Amy Cuddy’s “Your body language shapes who you…
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Here is an excerpt from an article written by Wendy K. Smith, Marianne W. Lewis, and Michael L. Tushman for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources,…
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Peter Drucker once suggested that “culture eats strategy for breakfast.” There is no denying the power of culture. Indeed, Jim O’Toole suggests that the strongest resistance to change is cultural in nature, the result of what he so aptly characterizes…
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Here is an excerpt from an article written by Sunnie Giles for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
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How to increase a group’s productivity immediately? The answer really is simple. Ask/answer these three questions: “What must be done?” “Who will do it? “By when?” That’s it. Each deliverable must have an owner (or owners) and a deadline. No…
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Most people don’t know that back in 1912 Hellman’s mayonnaise was manufactured in England. In fact, the Titanic was carrying 12,000 jars of the condiment scheduled for delivery in Vera Cruz, Mexico, which was to be the next port of…
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Not a week goes by that I am not reminded again of the fact that some people don’t even think “inside the box,” much less consider possibilities elsewhere. Why? I think there are several reasons. Here are three: 1. They…
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In Beyond the Sales Process: 12 Proven Strategies for a Customer-Driven World, Steve Andersen and Dave Stein observe: “Customers don’t want to be coerced, controlled, or otherwise pushed around. They value authentic relationships based on transparency, competence, credibility, and trust,…
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In Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days, written with John Zeratsky and Braden Kowitz, Jake Knapp explains how to solve the biggest problems, answer the most difficult questions and/or generate the best…
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The Basics of Making a Business Case
At one time or another, almost every executive has had to make a case to obtain agreement, approval, and (usually) resources to achieve a specific business objective. It could be funds for a start-up or for a new project. It…
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