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In his career as an organizational consultant, relationship counselor, and hostage-negotiation trainer, Mark Goulston has found what works, consistently, to reach all kinds of people in any type of situation. In his book Real Influence: Persuade Without Pushing and Gain…
Read MoreAre you looking for practical, how-to solutions to life’s personal challenges? Best selling author Dr. Edward (“Ned”) Hallowell offers groundbreaking advice on how to survive in an ultra-competitive, ultra fast, attention deficit society while remaining sane, how to raise happy…
Read MoreThe Culture Code: The Secrets of Highly Successful Groups Daniel Coyle Bantam Books/An imprint of Random House (January 2018) How and why “small efforts are powerful because they transmit, amplify, and celebrate the purpose of the whole group” In a…
Read MoreI am grateful to the ArticlesFactory.com website for the information that follows. President’s Day is a federal holiday, which is celebrated in the U.S on the third Monday of February. The holiday is dedicated to the first president, George Washington and…
Read MoreHere is the introduction to Michael Schrage’s classic interview of Daniel Kahneman, published by Strategy+Business magazine (2003). I have also included the first two Q&As. To read the complete interview, check out other resources, and obtain subscription information, please click…
Read MoreMetaskills: Five Talents for the Robotic Age Marty Neumeier New Riders Press (December 2012) Note: There are a few books that I re-read at least once year because they have had such a great impact on my personal growth and…
Read MoreIn his career as an organizational consultant, relationship counselor, and hostage-negotiation trainer, Mark Goulston has found what works, consistently, to reach all kinds of people in any type of situation. In his book Real Influence: Persuade Without Pushing and Gain…
Read MoreQuirky: The Remarkable Story of the Traits, Foibles, and Genius of Breakthrough Innovators Who Changed the World Melissa A. Schilling PublicAffairs (2/13/18) “What makes some people spectacularly innovative?” Melissa Schilling poses that question and then focuses on eight serial breakthrough…
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How to Get Through to a Bad Listener
Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. * * * It’s frustrating to work with someone who…
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