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Spitzer is president of Dean R. Spitzer & Associates and widely acknowledged as one of the world’s leading authorities on performance measurement and management. His latest book, Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success, has…
Read MoreHere is an excerpt from another excellent article from the archives of Talent Management magazine, written by John Ambrose. To check out all the resources and sign up for a free subscription to the TM and Chief…
Read MoreDuring 23 years of teaching world literature at two boarding schools in New England and then at a community college in Dallas, I always included in each year’s curriculum at least one novel, a play and a few short…
Read MoreMasters of Success: Proven Techniques for Achieving Success in Business and Life Ivan R. Misner and Don Morgan Entrepreneur Press (2004) Here are 65 enlightening perspectives on “success” The subtitle of this book refers to “techniques for achieving success” but…
Read MoreWordPress Plugin Development Essentials Brian Bondari and Everett Griffiths Packt Publishing (2011) A Practical, hands-on tutorial for creating your own plugins for a WordPress website As is also true of other Packt publications, this book has prepared me well to…
Read MoreHere is an article written by Wayne Turmel for BNET, The CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the BNET newsletters, please click here. * …
Read MoreOUTSMART! How to Do What Your Competitors Can’t Jim Champy Financial Times Press/Pearson (2008) Previously, Champy argued in Reengineering the Corporation (1993) that “companies need to change radically and be managed from a process perspective,” in Reengineering Management (1995) he…
Read MoreInspire!: Why Customers Come Back Jim Champy Financial Times Press/Pearson (2009) Those who read Champy’s previous book, OUTSMART!, know that in it he drew metaphorically from of Charles Darwin’s observations, “Species always breed beyond available resources,” “Those species with favorable…
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Balancing Push and Pull Approaches to Improvement
Here is an excerpt from an article written by Brad Power for the Harvard Business Review blog’s “Conversation” series. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email…
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