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The Art of Innovation: Lessons in Creativity from IDEO, America’s Leading Design Firm Tom Kelley with Jonathan Littman Crown Business (2001) I recently re-read two books written by Tom Kelley with Jonathan Littman, this one and The Ten Faces of…
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The Ten Faces of Innovation: IDEO’s Strategies for Defeating the Devil’s Advocate and Driving Creativity Throughout Your Organization Thomas Kelley with Jonathan Littman Doubleday (2005) I recently re-read two books written by Tom Kelley with Jonathan Littman, this one and…
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The Leader’s Guide to Radical Management: Reinventing the Workplace for the 21st Century Stephen Denning Jossey-Bass (2010) How and why radical management can clarify and magnify human capacity Stephen Denning asserts, “the problems of today’s workplace are not the personal fault…
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Denning is the author or co-author of several acclaimed books which include The Springboard: How Storytelling Ignites Action in Knowledge Era Organizationsw, Squirrel, Inc.: A Fable of Leadership Through Storytelling, Storytelling in Organizations: How Narrative and Storytelling Are Transforming Twenty-first…
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Competing on Analytics: The New Science of Winning Thomas H. Davenport and Jeanne G. Harris Harvard Business School Press (2007) In this volume, Thomas Davenport and Jeanne Harris explain how to become an analytical competitor: “an organization that uses analytics…
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Analytics at Work: Smarter Decisions, Better Results Thomas Davenport and Jeanne Harris with Robert Morison Harvard University Press (2010) Those who have read Competing on Analytics may incorrectly assume that there is not much new to learn in this sequel…
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Thomas H. Davenport holds the President’s Chair in Information Technology and Management at Babson College and is responsible for the overall management of the Institute for Process Management. He and Larry Prusak also manage the Working Knowledge program. His published…
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Selling the Invisible: A Field Guide to Modern Marketing Harry Beckwith Business Plus (1997) This is one of the few books I have read that focuses almost entirely on the marketing and sales of services that are, paradoxically, both “invisible”…
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The Outside-In Corporation: How to Build a Customer-centric Organization for Breakthrough Results Barbara Bund McGraw-Hill (2005) Do not be misled by the reference to “corporation” in the title. What Barbara Bund provides in this book can be of substantial value…
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Ultimate Guide to Google AdWords: How To Access 100 Million People in 10 Minutes, 2nd Edition Perry Marshall and Bryan Todd Entrepreneur Press (2010) How to pursue business opportunities available at “THE benchmark for advertisers and information providers” Although this…
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