Commentaries
For some organizations, the extent of employee engagement programs is limited to the annual engagement survey. That model, featuring a survey filled with scores of questions and sent out for the entire organization to complete, needs to be updated. Here…
Read MoreIn a book published in 1996, The Balanced Scorecard: Translating Strategy Into Action, Robert S. Kaplan and David P. Norton developed in much greater depth and detail a concept they introduced previously in an HBR article (January/February, 1992): the balanced…
Read MoreHere is an excerpt from an article written by Teresa Amabile and Steve Kramer for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR…
Read More1. The fattest knight at King Arthur’s round table was Sir Cumference. He acquired his size from too much pi. 2. I thought I saw an eye-doctor on an Alaskan island, but it turned out to be an optical Aleutian…
Read MoreHow do some companies generate runaway growth and extraordinary customer loyalty, even in a sluggish economy? Adrian Slywotzky, an Oliver Wyman senior partner and bestselling author, examines the unpredictable dynamics of demand creation in his latest book, Demand: Creating What…
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“Hear the roar of our engines….”
Until last Sunday, I thought that the best commercial shown in conjunction with a Super Bowl was Apple’s with its “1984” theme. Leland Russell has praised Clint Eastwood’s two-minute commercial for Chrysler, “It’s Halftime in America,” and I agree with Russell.…
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