Commentaries

“Hear the roar of our engines….”

February 8, 2012

Until last Sunday, I thought that the best commercial shown in conjunction with a Super Bowl was Apple’s with its “1984” theme. Leland Russell has praised Clint Eastwood’s two-minute commercial for Chrysler, “It’s Halftime in America,” and I agree with Russell.…

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Why Empowering Women Doesn’t Help Them

February 7, 2012

Here is a brief article by Avivah Wittenberg-Cox for the Harvard Business Review blog. To check out the wealth of free resources and sign up for a subscription to HBR email alerts, please click here. *     *     * A German client…

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The Rules of [Employee] Engagement: Sobering Statistics

February 7, 2012

For some organizations, the extent of employee engagement programs is limited to the annual engagement survey. That model, featuring a survey filled with scores of questions and sent out for the entire organization to complete, needs to be updated. Here…

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Sheryl Sandberg: The $1.6 Billion Woman, Staying on Message

February 6, 2012

Here is an excerpt from an article co-authored by Nicole Perlroth and Claire Cain Miller about Sheryl Sandberg, featured in The New York Times (February 4, 2012). To read the complete article, please click here. *     *     * Facebook‘s No. 2…

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The Balanced Scorecard: Do’s and Don’ts

February 6, 2012

In a book published in 1996, The Balanced Scorecard: Translating Strategy Into Action, Robert S. Kaplan and David P. Norton developed in much greater depth and detail a concept they introduced previously in an HBR article (January/February, 1992): the balanced…

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Three Ways to Turn Setbacks into Progress

February 6, 2012

Here is an excerpt from an article written by Teresa Amabile and Steve Kramer  for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR…

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How to Take the Stress Out of Giving a Performance Review

February 3, 2012

  Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Which is worse: receiving a performance review, or giving one? At least…

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Puns for Educated Minds

February 2, 2012

1. The fattest knight at King Arthur’s round table was Sir Cumference. He acquired his size from too much pi. 2. I thought I saw an eye-doctor on an Alaskan island, but it turned out to be an optical Aleutian…

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Creating Demand: The Secrets of Truly Magnetic Offers

February 1, 2012

How do some companies generate runaway growth and extraordinary customer loyalty, even in a sluggish economy? Adrian Slywotzky, an Oliver Wyman senior partner and bestselling author, examines the unpredictable dynamics of demand creation in his latest book, Demand: Creating What…

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Why You Should Stop Trying to Delight Your Customers: The Idea in Practice

February 1, 2012

Here is an article written by Matthew Dixon, Lara Ponomareff, and Anastasia Milgramm for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts,…

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