Commentaries
Here is an excerpt from an article written by Christine Porath for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
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Years ago, Henry Ford questioned the value of consumer feedback: “They’ll say they want faster horses.” More recently, Steve Jobs observed, “It’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you…
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In The Mosaic Principle: The Six Dimensions of a Remarkable Life and Career published by PublicAffairs (November 2016), Nick Lovegrove observes: “The evidence shows that you are more likely to be successful if your broader experience is underpinned and even…
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The shabby U.S. presidential campaign in 2016 has reminded me again of how important a values-driven life and career are unless those values demonstrate what Hannah Arendt so aptly characterizes as “the banality of evil.” Here are a few thought-provoking…
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In The Mosaic Principle: The Six Dimensions of a Remarkable Life and Career published by PublicAffairs (November 2016), Nick Lovegrove observes that “each of us does have a choice: greater breadth or greater depth. In today’s world, there are intensifying…
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Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. * * * It’s easy to assume that because two teams are part…
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Here is an excerpt from an article written by Jack Zenger and Joseph Folkman for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive…
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Here is an excerpt from an article written by Mark Chussil for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
Read MoreHere is a brief excerpt from an article written by Julia Sperling and David Schwartz for the McKinsey Quarterly, published by McKinsey & Company. They interview a Nobel Prize winner and a leading behavioral economist who offer common sense and…
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Communication: Five Perilous Assumptions
1. That a message sent is received. 2. That the received message’s intended meaning is understood. 3. That the recipient understands the intended meaning and cares. 4. That the recipient who cares will take appropriate action. 5. That the…
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