Commentaries

The Wit and Wisdom of Eric Weiner

October 23, 2016

In his latest book, The Geography of Genius, Eric Weiner engages his reader as a companion during “a search for the world’s most creative places, from ancient Athens to Silicon Valley.” Here are a few excerpts that correctly suggest the…

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Here’s an organizational self-assessment of potentially great value

October 23, 2016

In Chaos Monkeys: Obscene Fortune and Random Failure in Silicon Valley, Antonio García Martinéz introduces what is — at least for me — a new metaphor: the chaos monkey. He explains it as a mechanism by which to “test a…

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David Brooks on “How to Repair Moral Capital”

October 22, 2016

Over the years, I have relied on a few journalists to help me navigate my way through the forces and events that resemble a fog in everyday life. David Brooks is one of them. His mind reminds me of a…

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Using behavioral science to improve the customer experience

October 22, 2016

Here is a brief excerpt from an article written by John DeVine and Keith Gilson for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm, obtain subscription…

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How to build a remarkable life and career of eclectic breadth and diversity

October 21, 2016

In The Mosaic Principle, Nick Lovegrove examines what he characterizes as “the six dimensions [or behaviors] of a remarkable life and career.” Here they are: 1. Doing What Seems Right: Applying Your Moral Compass 2. On Being T-Shaped: Defining an…

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With regard to “our new Renaissance,” there’s good news and there’s bad news

October 20, 2016

In Age of Discovery, Ian Goldin and Chris Kutarna explain how most of us are struggling to navigate the risks and rewards of what they characterize as “our new Renaissance.” Today, we are engaged in a contest “between the good…

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50 Common Cognitive Distortions: A giant list of ubiquitous cognitive distortions

October 20, 2016

Becoming mindful of the common cognitive distortions will help you understand yourself and other people better, and improve your decision making. Here is an excerpt from an article by Alice Boyes for Psychology Today. To read the complete article, check…

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The four pillars of distinctive customer journeys

October 19, 2016

Here is a brief excerpt from an article written by Joao Dias, Oana Ionutiu, Xavier Lhuer, and Jasper van Ouwerkerk for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more…

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A crash course on creative thinking

October 18, 2016

After introducing eight “powerful, surprisingly simple” steps to creativity, Keith Sawyer observes in Zig Zag: The Surprising Path to Greater Creativity: “Exceptional creators often zig zag through all eight steps, in varying order, every day. That’s part of the secret.…

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How birdcages can be incubators for breakthrough innovation ideas

October 17, 2016

In The Innovation Formula, Amantha Imber offers an abundance of information, insights, and counsel about establishing and then nourishing a workplace culture within which innovation is most likely to thrive. In fact, there is no “formula” for creating an idea…

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