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The Ultimate Question 2.0: How NET PROMOTER Companies Thrive in a Customer-Driven World Fred Reichheld with Rob Markey Harvard Business Review Press (2011) Here is an open-source system whose “engine” can drive profitable growth This is a revised and expanded…
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Cracking Creativity: The Secrets of Creative Genius Michael Michalko Ten Speed Press (1998) Note: Here’s another business classic, published 13 years ago, that is even more relevant now than ever before. According to Michalko, what are the best strategies for “cracking” the…
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Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Many managers rely on gut instinct to make important decisions, which often leads…
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Here is an excerpt from an especially insightful article written by Nancy Koehn. It is part of The Washington Post‘s recent On Leadership roundtable exploring Tim Cook’s succession of Steve Jobs as CEO of Apple, and how to follow in…
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Here is an article written by Margaret Heffernan for BNET (March 3, 2011), The CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the BNET newsletters, please click here. * …
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I agree with Albert Einstein that it is important to “make everything as simple as possible but no simpler.” One of the best exercises for learning how to do that is what Mike Figliuolo introduces in his new book, One…
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Here is an excerpt from another excellent article featured online by The McKinsey Quarterly, published by McKinsey & Company. Bill Huyett and Tim Koller acknowledge that spinning off businesses can have real advantages in creating value—if executives understand how. To…
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Harvard Business Review on Reinventing Your Marketing Various Contributors Harvard Business Review Press (2011) How to use innovative thinking to improve how you create or increase demand for what you offer Those who aspire to maximize the impact of their…
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Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Not all networking is created equally. In fact, developing certain kinds…
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Innovative Companies Demand Innovative Leaders
Here is an excerpt from an article written by Jeff Dyer, Hal Gregersen, and Clayton Christensen for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to…
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