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Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results Bob Garfield and Doug Levy Portfolio/Penguin (2013) “Absent now the ability to mesmerize the public on a mass scale, how can you be on the right side of all…
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Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Ilene Gordon, C.E.O. of Ingredion,…
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Lee LeFever is the founder of Common Craft and author of The Art of Explanation – Making Your Ideas, Products and Services Easier to Understand. In 2007 he saw an opportunity to explain technology using short animated videos. Starting with…
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The Future Arrived Yesterday: The Rise of the Protean Corporation and What It Means for You Michael Malone Crown Business (2009) The Protean Corporation: “A new business model for a new world” Once again, Charles Darwin’s explanation of the importance…
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The most powerful working mother in Silicon Valley, Sheryl Sandberg may wish her life weren’t viewed as a social statement. But since it is, the C.O.O. of Facebook is tackling the issue head-on. In the April 2013 issue of Vanity…
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These comments are authentic, obtained from several sources, provided by children after having attended a vacation Bible class. 1. In the first book of the Bible, Guinness’s, God got tired of creating the world, so He took the Sabbath off.…
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It’s Always Personal: Navigating Emotion in the New Workplace Anne Kreamer Random House (2012) How and why “expression of emotion in the workplace will become more acceptable” The title of this review was excerpted from one of Daniel Goleman’s most…
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Here is a brief excerpt from the first of several articles written by Nick Morgan and featured by PublicWords, a family-owned and operated company. It was founded in 1997 by Morgan, one of America’s top communication theorists and coaches. Nick…
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Here is a brief excerpt from an article by the National Public Radio staff in which they discuss Sheryl Sanberg and her bestseller, Lean In: Women, Work, and the Will to Lead, published by Knopf Doubleday Publishing Group (March 11,…
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To Become More Adaptable, Take a Lesson from Biology
Here is an excerpt from an article written by Rafe Sagarin for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts, please click here. *…
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