Posts
Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Steve Case, the C.E.O. of…
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Peter Gray, research professor of psychology at Boston College, has conducted and published research in a wide range of fields, including neuroendocrinology, animal behavior, developmental psychology, anthropology, and education. He is author of a highly regarded college textbook, Psychology (Worth…
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Customer CEO: How to Profit from the Power of Your Customers Chuck Wall Bibliomotion (2013) To paraphrase Pogo the possum, “We have met the customer and we are [or should be] her or him.” Over the years, I have read and reviewed hundreds of books…
Read MoreAs the bio on his Amazon page explains, “Brian Tracy is Chairman and CEO of Brian Tracy International, a company specializing in the training and development of individuals and organizations. Brian’s goal is to help you achieve your personal and…
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The Referral Engine: Teaching Your Business to Market Itself John Jantsch Portfolio/Penguin Group (2012) First, you must be (or become) worthy of the referrals you seek. Whatever their source of power (e.g. wind, water, coal, nuclear fission), the most effective…
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When organizational transformations succeed, managers typically pay attention to “people issues,” especially fostering collaboration among leaders and employees and building capabilities. Here is a brief excerpt from an article which shares the result of a McKinsey Global Study (in 2010)…
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Disney U : How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees Doug Lipp McGraw-Hill (2013) There are valuable business lessons to be learned from “the human architect” of Disney’s magic kingdoms Personal note: Soon after Disneyland…
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These Soft Skills Can Go a Long Way
Here is an excerpt from an article written by Paul H. Eccher and Dave Ross for Talent Management magazine. To read the complete article, check out all the resources, and sign up for a free subscription to the TM and/or…
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