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Peter Drucker once suggested that “culture eats strategy for breakfast.” There is no denying the power of culture. Indeed, Jim O’Toole suggests that the strongest resistance to change is cultural in nature, the result of what he so aptly characterizes…
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Here is an excerpt from an article written by Sunnie Giles for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
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Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Tobi Lütke, an e-commerce software…
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How to increase a group’s productivity immediately? The answer really is simple. Ask/answer these three questions: “What must be done?” “Who will do it? “By when?” That’s it. Each deliverable must have an owner (or owners) and a deadline. No…
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Most people don’t know that back in 1912 Hellman’s mayonnaise was manufactured in England. In fact, the Titanic was carrying 12,000 jars of the condiment scheduled for delivery in Vera Cruz, Mexico, which was to be the next port of…
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Erika Andersen is the founding partner of Proteus, a coaching, consulting and training firm that focuses on leader readiness. She and her colleagues at Proteus support leaders at all levels to get ready and stay ready to meet whatever the…
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Not a week goes by that I am not reminded again of the fact that some people don’t even think “inside the box,” much less consider possibilities elsewhere. Why? I think there are several reasons. Here are three: 1. They…
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In Beyond the Sales Process: 12 Proven Strategies for a Customer-Driven World, Steve Andersen and Dave Stein observe: “Customers don’t want to be coerced, controlled, or otherwise pushed around. They value authentic relationships based on transparency, competence, credibility, and trust,…
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In Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days, written with John Zeratsky and Braden Kowitz, Jake Knapp explains how to solve the biggest problems, answer the most difficult questions and/or generate the best…
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“Both/And” Leadership
Here is an excerpt from an article written by Wendy K. Smith, Marianne W. Lewis, and Michael L. Tushman for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources,…
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