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In Beyond the Sales Process: 12 Proven Strategies for a Customer-Driven World, Steve Andersen and Dave Stein observe: “Customers don’t want to be coerced, controlled, or otherwise pushed around. They value authentic relationships based on transparency, competence, credibility, and trust,…
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In Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days, written with John Zeratsky and Braden Kowitz, Jake Knapp explains how to solve the biggest problems, answer the most difficult questions and/or generate the best…
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Good for the Money Robert Benmosche St. Martin’s Press (April 2016) An embattled CEO’s perspectives on what a leader should do – and not do – during times of severe economic panic I knew nothing about Bob Benmosche and little…
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The Three-Box Solution: A Strategy for Leading Innovation Vijay Govindarajan Harvard Business Review Press (April 2016) How almost any organization can preserve its roots, break the chains of the status quo, and build a sustainable future Over the years, I…
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Here is an excerpt from an article written by Michael Chang Wenderoth for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email…
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Warren Buffett’s Ground Rules: Words of Wisdom from the Partnership Letters of the World’s Greatest Investor Jeremy C. Miller HarperBusiness/An imprint of HarperCollins (April 2016) “Here’s how to invest, here’s how I did it; this is the road I took.…
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Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. * * * Amazing bosses try to make work meaningful and enjoyable for…
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In Smarter Faster Better: The Secrets of Being Productive in Life and Business, Charles Duhigg sets the table: Various advances in communications and technology are supposed to make our lives easier. “Instead, they often seem to fill o0ur days with…
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Here is a brief excerpt from an article by Susan Mazza for Halogen Software’s TalentSpace blog. To read the complete article, check out others, learn more about the firm, and sign up for email alerts, please click here. * *…
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Why some people don’t even think “inside the box”
Not a week goes by that I am not reminded again of the fact that some people don’t even think “inside the box,” much less consider possibilities elsewhere. Why? I think there are several reasons. Here are three: 1. They…
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