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Here is an excerpt from an article written by Dan Cable for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
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Winning on Purpose: The Unbeatable Strategy of Loving Customers Fred Reichheld with Darci Darnell and Maureen Burns Harvard Business Review Press (December 2017) Need an unbeatable strategy for success? Enrich the lives of your customers. Years ago, Southwest Airlines’ then…
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Here is a brief article written by Lisa Lai for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please click here. Credit: …
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HBR’s 10 Must Reads On AI, Analytics, and the New Machine Age HBR Editors and Various Other Contributors Harvard Business Review Press (February 2019) How New Technologies Such as AI Will Transform Most Companies Within the Next Three Years This is…
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In What You Do Is Who You Are: How to Create Your Business Culture, Ben Horowitz shares this anecdote from his years with the Netscape organization. After Jim Barksdale became the new CEO, he introduced his way of thinking this way: “We have…
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Here are the first five articles. To check out any/all of the ten, please click here. * * * Let’s try this again: Because of a technical mishap, you may have received a version of this email that featured a…
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Traction: Get a Grip on Your Business Gino Wickman Virtual CEO (2011) Without traction, no individual or organization accomplishes anything. The material in this book has even greater value today than it did when first published ten years ago. And…
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Here is an excerpt from an article written by Peter Bregman and Howie Jacobson for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR…
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HBR’s 10 Must Reads on Design Thinking Various Contributors Harvard Business Review Press (April 2020) “Where you innovate, how you innovate, and what you innovate are design problems.” Tim Brown This book is one of the most recent volumes in…
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Chip Heath’s six basic traits of sticky ideas
Chip Heath’s research suggests that sticky ideas share six basic traits. • Simplicity. Messages are most memorable if they are short and deep. Glib sound bites are short, but they don’t last. Proverbs such as the golden rule are short…
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