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The Ten Faces of Innovation: IDEO’s Strategies for Defeating the Devil’s Advocate and Driving Creativity Throughout Your Organization Thomas Kelley with Jonathan Littman Doubleday (2005) I recently re-read two books written by Tom Kelley with Jonathan Littman, this one and…
Read MoreDenning is the author or co-author of several acclaimed books which include The Springboard: How Storytelling Ignites Action in Knowledge Era Organizationsw, Squirrel, Inc.: A Fable of Leadership Through Storytelling, Storytelling in Organizations: How Narrative and Storytelling Are Transforming Twenty-first…
Read MoreAnalytics at Work: Smarter Decisions, Better Results Thomas Davenport and Jeanne Harris with Robert Morison Harvard University Press (2010) Those who have read Competing on Analytics may incorrectly assume that there is not much new to learn in this sequel…
Read MoreThomas H. Davenport holds the President’s Chair in Information Technology and Management at Babson College and is responsible for the overall management of the Institute for Process Management. He and Larry Prusak also manage the Working Knowledge program. His published…
Read MoreSelling the Invisible: A Field Guide to Modern Marketing Harry Beckwith Business Plus (1997) This is one of the few books I have read that focuses almost entirely on the marketing and sales of services that are, paradoxically, both “invisible”…
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Know the 6 Steps in Cost/Benefit Analysis
Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. We all know we should make an investment when the benefits outweigh…
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