Commentaries

The Neuroscience of Customer Experience

May 6, 2022

Here is an excerpt from an article by Paul J. Zak for the MIT Sloan Management Review. To read the complete article, check out others, and obtain subscription information, please click here. * * * Thanks to brands like Sephora, Disney,…

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Hellman’s Mayonnaise and “the rest of the story”

May 4, 2022

Most people don’t know that back in 1912, Hellmann’s mayonnaise was manufactured in England. In fact, the Titanic was carrying 12,000 jars of the condiment scheduled for delivery in Vera Cruz, Mexico, which was to be the next port of call…

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Effective Leaders Decide About Deciding

May 4, 2022

Here is an excerpt from an article by Nancy Duarte for the MIT Sloan Management Review. To read the complete article, check out others, and obtain subscription information, please click here. * * * Every leader should design and communicate…

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What Jim Collins learned from Peter Drucker

May 3, 2022

Jim Collins provided the Foreword to the 50th anniversary edition of Peter Drucker’s classic, The Effective Executive, a book first published in 1967. Consider this passage: “Here are ten lessons I learned from Peter Drucker and this book, and that…

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Preserving Privacy While Sharing Data

May 2, 2022

Here is an article by Simson L. Garfinkel  and Claire McKay Bowen for the MIT Sloan Management Review. To check out others and obtain subscription information, please click here. Credit: Michael Morgenstern/theispot.com * * * Differential privacy can safeguard personal…

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The Best Leaders Have a Contagious Positive Energy

April 30, 2022

Here is an excerpt from an article written by Emma Seppälä and Kim Cameron for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive…

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Critical Thinking Is About Asking Better Questions

April 29, 2022

Here is an excerpt from an article written by John Coleman for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please…

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How the implementation of organizational change is evolving

April 28, 2022

Here is an excerpt from another “classic” article for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the firm, and sign up for email alerts, please click here. *…

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Roger Martin on thinking differently about how to think

April 27, 2022

In his latest book, A New Way to Think: Your Guide to Superior Management Effectiveness, Roger Martin shares his thoughts about how to think differently about how to think. Years ago, Albert Einstein said that the thinking that created problems cannot…

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How to implement and sustain organizational change

April 26, 2022

Here is an excerpt from another “classic” article — featuring Simon London, Nick Waugh, and Blake Lindsay for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the firm, and…

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