Commentaries
The results of countless research studies leave no doubt that 80-85% of the impact during face-to-face contact is determined by body language and tone-of-voice. Only 10-15% of impact is determined by what is actually said. Non-verbal cues can derail otherwise…
Read MoreHere is an excerpt from a profile of journalist Lisa Belkin written by Melissa J. Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business. “Visit us daily to discover issues that matter,…
Read MoreHere is an excerpt from another article written by Matthew Le Merle and featured online by Booz & Company. As he explains in the article, Black Swans—unanticipated, catastrophic events—are impossible to predict on an individual basis, but they regularly occur.…
Read MoreHere is another lively and informative article from the folks at the Drucker Exchange (Dx). It is a platform for bettering society through effective management and responsible leadership. It is sponsored and supported by the Drucker Institute, a think tank…
Read MoreHere is an article written by Steve Tobak for BNET, The CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the BNET newsletters, please click here. * …
Read MoreHere is an excerpt from an article co-authored by Jon Katzenbach, Laird Post, Jonathan Gruber, and Aurelie Viriot, featured by The Katzenbach Center at Booz & Company. They explain how and why achieving strategic goals and accelerating performance results often…
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A fine-grained view of the sources of growth
In this especially lively as well as informative video, the authors of The Granularity of Growth explain why the best strategies begin with a precise understanding of market and product opportunities. Companies need to look beyond averages when making decisions about when…
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