Commentaries

“The ideology of comfort and the tyranny of custom” James O’Toole

November 2, 2018

O’Toole refers to what he considers to be the strongest resistance to change initiatives. It is cultural in nature and easily understandable, given the fact that those who defend the current status quo were probably involved in replacing the previous…

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Thriving amid turbulence: Imagining the cities of the future

November 1, 2018

In their article for the McKinsey Quarterly, “Thriving amid turbulence: Imagining the cities of the future,” Joe Frem, Vineet Rajadhyaksha, and Jonathan Woetzel suggest that the best cities of the future will likely have the following characteristics: A work environment that attracts the…

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The 10 Biggest Breakthroughs in the Science of Learning

November 1, 2018

Here is an excerpt from an article by Amanda Moritz-Saladino, featured by the Brainscape website. To read the complete article, check out a wealth of other resources, and sign up for email alerts, please click here. * * * Greater understanding…

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The business value of design

October 29, 2018

Here is a brief excerpt from an article written by Benedict Sheppard, Hugo Sarrazin, Garen Kouyoumjian and Fabricio Dore for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm, obtain…

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Want happy customers? Focus on happy employees

October 28, 2018

How do you recognize a customer-centric culture? Employees individually and collectively prioritize customer needs in everything they do. Here is a brief excerpt from an article written by Gila Vadnai-Tolub for the McKinsey Quarterly, published by McKinsey & Company. To read…

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Making loyalty pay: Six lessons from the innovators

October 27, 2018

Here is an excerpt from an article Written by Marie-Claude Nadeau and Marc Singer for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the firm, and sign up for email…

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The Best CEOs of The Past 20 Years

October 27, 2018

Here is an excerpt from an article by Aimee Groth and Kim Bhasin for Business Insider (2011). Yes, some of the information is dated but the criteria for selection are rock-solid within the historical context. Here are five of the 21 CEOs discussed.…

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The Chairman of Nokia on Ensuring Every Employee Has a Basic Understanding of Machine Learning — Including Him

October 26, 2018

Here is an excerpt from an article written by Risto Siilasmaa for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please…

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Thriving amid turbulence: Imagining the cities of the future

October 26, 2018

Here is an excerpt from an article written by Joe Frem, Vineet Rajadhyaksha, and Jonathan Woetzel for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR…

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The Art of the Elevator Pitch

October 25, 2018

Here is an excerpt from an article written by Carmine Gallo for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please click…

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