Book Reviews
Writing White Papers: How to Capture Readers and Keep Them Engaged Michael A. Stelzner WhitePaperSource Publishing (2006) How to provide valuable information, not just another obvious “infomercial” For those who are interested in understanding the potential value of white papers…
Read MoreWorkforce of One: Revolutionizing Talent Management Through Customization Susan M. Cantrell and David Smith Harvard Business Press (2010) According to Susan M. Cantrell and David Smith, the single most important factor contributing to superior business results is how supported employees…
Read MoreManager Redefined: The Competitive Advantage in the Middle of Your Organization Thomas O. Davenport and Stephen D. Harding Jossey-Bass (2010) A brilliant exploration of neglected opportunities in the management “ecotone” In Thomas O. Davenport’s latest book, co-authored with Stephen D.…
Read MoreSelling to Big Companies Jill Konrath Kaplan Publishing (2005) Actually, her advice applies to almost every sales situation Frankly, I began to read this book with some skepticism because I had already read dozens (hundreds?) of books about sales –…
Read MorePreviously, I posted excerpts from articles that comprise a series sponsored by Harvard Business Review. Now, all of the articles plus other material have been published both in a single volume and as a PDF. The complete collection is for…
Read MoreWired and Dangerous: How Your Customers Have Changed and What to Do About It Chip R. Bell and John R. Patterson Berrett-Koehler Publishers (2011) A comprehensive road map for the new landscape of customer relationships After carefully identifying the “what”…
Read MoreLeading Outside the Lines: How to Mobilize the (in)Formal Organization, Energize Your Team, and Get Better Results Jon R. Katzenbach and Zia Khan Jossey-Bass/A Wiley Imprint (2010) Animal metaphors remain popular among authors of business books. Credit Jon Katzenbach and…
Read MoreHere is an excerpt from another outstanding article, written by Richard Rumelt and featured by The McKinsey Quarterly online. To read the complete article, please click here. * * * Bad strategy abounds, says UCLA management professor Richard Rumelt. Senior…
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