Book Reviews
Reinventing the Wheel: The Science of Creating Lifetime Customers Chris Zane BenBella Books (2011) How to establish and then sustain long-term (if not lifetime) customer relationships What we have in this book is a personal account by the founder and…
Read MoreBeyond Performance: How Great Organizations Build Ultimate Competitive Advantage Scott Keller and Colin Price John Wiley & Sons (2011) How to achieve and then sustain both outstanding leadership and management throughout the given enterprise Scott Keller and Colin Price acknowledge…
Read MoreThe Toyota Way Jeffrey Liker McGraw-Hill (2003) To understand Toyota’s success, first understand its DNA I read this book when it was first published in 2004 and recently re-read it, curious to know how well Jeffrey Liker’s explanation of Toyota’s…
Read MoreThe Story of American Business: From the Pages of the New York Times Nancy F. Koehn, Editor Harvard Business Press (2009) The Who, What, When, How, and Why of U.S. Free Enterprise Credit Nancy Koehn with skillfully selecting, organizing, and…
Read MoreThe 12 Secrets of Highly Successful Women: A Portable Life Coach for Creative Women Gail McMeekin Conari Press (2011) How to discover your unique gifts, claim your personal power, and help others to do so Gail McMeekin devotes a separate…
Read MoreTheodore Roosevelt on Leadership: Executive Lessons from the Bully Pulpit James M. Strock Three Rivers Press (2001) “Do what you can, with what you have, where you are.” Theodore Roosevelt I selected the quotation for the title of my review…
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