Book Reviews
Connection Culture: The Competitive Advantage of Shared Identity, Empathy, and Understanding at Work Michael Lee Stallard with Jason Pankau and Katharine Stallard Association for Talent Development (April 2015) Here are “the elements of workplace cultures that help people and organizations…
Read MoreDoes It Work?: 10 Principles for Delivering True Business Value in Digital Marketing Shane Atchison and Jason Burby McGraw-Hill (2015) How and why brilliant ideas well-executed in “the conditions that allow magic to happen” can achieve business objectives Those who…
Read MoreChess Not Checkers: Elevate Your Leadership Game Mark Miller Berrett-Koehler Publishers, Inc. (2015) Beware of Whack-a-Mole leadership and management I have read and reviewed all of Mark Miller’s previous books, including Great Leaders Grow and The Secret (both in collaboration…
Read MoreBe Your Customer’s Hero: Real-World Tips & Techniques for the Service Front Lines Adam Toporek AMACOM (2015) How to Create the Ultimate Customer Relationship I am amazed, frankly, that customer service today is worse than at any prior time I…
Read MoreThe Road to Character David Brooks Random House (2015) Here is a thoughtful and heartfelt affirmation of a “moral ecology” that can help all of us to cultivate stronger character I have read and then reviewed most of David Brooks’…
Read MoreSimple Rules: How to Thrive in a Complex World Donald N. Sull and Kathleen M. Eisenhardt Houghton Mifflin Harcourt (2015) How and why simple rules help to accelerate personal growth and executive development First, I want to share two of…
Read MoreStand Out: How to Find Your Breakthrough Idea and Build a Following Around It Dorie Clark Portfolio/The Penguin Group Here’s a practical game plan for breakthrough personal growth and professional development Frankly, Stand Out will probably be of little (if…
Read MoreThe Four Intelligences of the Business Mind: How to Rewire Your Brain and Your Business for Success Valeh Nazemoff with Erik Hille CA Press (23014) Four areas in which business leaders need to declutter, simplify, collaborate, communicate, and strategize better…
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