Book Reviews
The Power of Fifty Bits: The New Science of Turning Good Intentions into Positive Results Bob Nease HarperBusiness (January 2016) What the “intent/behavior gap” is and how to minimize it, if not eliminate it Bob Nease is on to something.…
Read MoreThe Confidence Game: Why We Fall for It…Every Time Maria Konnikova VIKING/An Imprint of Random House (2016) A brilliant analysis of “the aristocrats of crime” and how they manipulate their gullible victims Long before we are adults and others have…
Read MoreDriven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Joseph A. Michelli McGraw-Hill (2016) “The Best or Nothing”: The Mercedes-Benz Way As those who have read one or more of his previously published books already know, Joseph Michelli possesses…
Read MorePrimed to Perform: How to Build the Highest Performing Cultures Through the Science of Total Motivation Neel Doshi and Lindsay McGregor HarperBusiness/An Imprint of HarperCollins (2015) How to make every single person in your organization solve problems 10% better, 10%…
Read MoreThe Granularity of Growth: How to Identify the Sources of Growth and Drive Enduring Company Performance Patrick Viguerie, Sven Smit, and Mehrdad Baghai John Wiley & Sons (2008) Here is a rigorous analytical foundation for understanding growth and the architecture…
Read MoreJoy Ride: Show People and Their Shows John Lahr W.W., Norton & Company (2015) For those who love the theater, here is a magic carpet on which to take a joy ride of their own. I have previously read all…
Read MoreThe Daily Edge: Simple Strategies to Increase Efficiency and Make an Impact Every Day David Horsager Berrett-Koehler Publishers (2015) “Make everything as simple as possible but no simpler.” Albert Einstein The narrative consists of 35 “Tips” on how to accelerate…
Read MoreCollaborative Intelligence: Thinking with People Who Think Differently Dawna Markova and Angie McArthur Spiegel & Grau (2015) “Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” Margaret…
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