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How to Break Up with Your Bad Habits

January 21, 2020

  Here is an excerpt from an article written by Judson Brewer for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email…

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One of the most fascinating word origins in the English language: Quiz

January 21, 2020

Etymology – the study of word origins – is a fantastically interesting discipline that yields some incredible facts about where the hugely diverse array of words that make up the English language come from. Whether you’re a native speaker or…

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Remembering Robert Frank

January 21, 2020

Robert Frank changed photography and helped us to see New York and the rest of the country with fresh eyes. Here is an excerpt from another “profile of courage” that appeared in The New York Times, in this instance written…

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One of humanity’s most sacred documents

January 20, 2020

With all due respect to the dramatic impact of Martin Luther King’s “I Have a Dream” speech, I remain convinced that his most powerful statement of faith and conviction is in his “Letter from Birmingham Jail.” (16 April 1963) Here…

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Rosabeth Moss Kanter on developing a new kind of leader

January 20, 2020

In Think Outside the Building, Rosabeth Moss Kanter explains how advanced leaders can change the world one smart innovation at a time. She is convinced that a new kind of leader can be found who will be able to deal…

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Competing in the Age of AI: A book review by Bob Morris

January 20, 2020

Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World Marco Iansiti and Karim R. Lakhani Harvard Business Review Press (January 2020) The impact of artificial intelligence on businesses: how they will operate and…

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The CEO’s new technology agenda

January 20, 2020

  Here is an excerpt from an article written by Klemens Hjartar, Krish Krishnakanthan, Pablo Prieto-Munoz, Gayatri Shenai, and Steve Van Kuiken for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn…

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The wit and wisdom of Samuel Johnson

January 19, 2020

Here is a selection of observations by Samuel Johnson (1709-1784) He was an English writer who made lasting contributions to English literature as a poet, playwright, essayist, moralist, literary critic, biographer, editor, and lexicographer. He was a devout Anglican. Politically,…

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Hardiness: A book review by Bob Morris

January 19, 2020

Hardiness: Making Stress Work for You to Achieve Your Life Goals Steven J. Stein and Paul T. Bartone Wiley (January 2020) How to manage pressure rather than be controlled by stress In their Harvard Business Review article, “Pressure Doesn’t Have…

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Boosting contact-center performance through employee engagement

January 19, 2020

  Here is an excerpt from an article written by Whitney Gretz and Raelyn Jacobson for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the firm, and sign up…

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