McKinsey & Company
There are five new myths and realities that illustrate how the potential of zero-based budgeting has grown…and improved. Here is a brief excerpt from an article about those myths written by Kyle Hawke, Matt Jochim, Carey Mignerey, and Allison Watson…
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To anticipate the moves of your rivals, you must understand how their strategists and decision makers think. Here is a brief excerpt from an article about doing that, written by Hugh Courtney, John T. Horn, and Jayanti Kar for the…
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Here is a brief excerpt from an article written by Chris Gagnon, Elizabeth John, and Rob Theunissen for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm,…
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Here is a brief excerpt from an article written by Keerthi Iyengar, Somesh Khanna, Srinivas Ramadath, and Daniel Stephens for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about…
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I am among those in an international group whose members participate in global studies for McKinsey & Company. To read the report in which the most recent is discussed, check out other resources, learn more about the firm, obtain subscription…
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Transforming the customer experience requires a level of speed and precision that traditional approaches can’t meet. The best practitioners do it in real time. Here is a brief excerpt from an article written by Line Hartvig Müller, Andrea Peyracchia, and…
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High-level benchmarks often obscure paths to operations improvements. New data and metrics that tap underlying performance dynamics offer better visibility. Here is a brief excerpt from an article written by Per- Per-Magnus Karlsson, Shruti Lal, and Daniel Rexhausen for the…
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There are many paths to growth, and high performers take more than one—supported by reinforcing capabilities such as advanced analytics and digital customer-experience management. Here is a brief excerpt from an article written by Kabir Ahuja, Liz Hilton Segel,…
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Here is a brief excerpt from an article written by Marc Brodherson, Jason Heller, Jesko Perrey, and David Remley for the McKinsey Quarterly, published by McKinsey & Company. They explain how top-performing companies use four key management practices to turn…
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Getting ready for the future of work
Artificial intelligence is poised to disrupt the workplace. What will the company of the future look like—and how will people keep up? Here is a brief excerpt from an article featured in the McKinsey Quarterly, published by McKinsey & Company.…
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