James O’Toole
Gary Shapiro is president and CEO of the Consumer Technology Association (CTA)™, the U.S. trade association representing more than 2,200 consumer technology companies and which owns and produces CES® – The Global Stage for Innovation. Shapiro directs a staff of…
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“The ideology of comfort and the tyranny of custom” James O’Toole
O’Toole refers to what he considers to be the strongest resistance to change initiatives. It is cultural in nature and easily understandable, given the fact that those who defend the current status quo were probably involved in replacing the previous…
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