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Conley is the founder and CEO of Joie de Vivre Hospitality, California’s largest boutique hotel company, founded in 1987. At the age of 26 with no industry experience, Chip created The Phoenix, taking a 1950s seedy motel and turning it…
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PEAK: How Great Companies Get Their Mojo from Maslow Chip Conley Jossey-Bass (2007) Note: Today is June 28, 2011. Chip has just announced the debut of www.peakorganizations.com, a site featuring new programs and resources based on his book PEAK: How Great Companies…
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Chip Conley is the founder and CEO of Joie de Vivre Hospitality, California’s largest boutique hotel company that was founded in 1987. At the age of 26 with no industry experience, Chip created The Phoenix, taking a 1950s seedy motel…
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Design Is How It Works: How the Smartest Companies Turn Products into Icons Jay Greene Portfolio/The Penguin Group (2010) How to create experiences that consumers crave According to Jay Greene, “effective design in the twenty-first century goes well beyond creating…
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For more than two decades, Jay Greene has written about some of the most important companies, business trends, and top executives in the world. From 2000 to 2009, he served as BusinessWeek’s Seattle bureau chief, overseeing the magazine’s coverage in…
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What Were They Thinking?: Unconventional Wisdom About Management Jeffrey Pfeffer Harvard Business Press (2007) According to Jeffrey Pfeffer, there seem to be three themes that unify many of the ideas he shares in this volume: “(1) the importance of considering…
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Hard Facts, Dangerous Half-Truths and Total Nonsense: Profiting From Evidence-Based Management Jeffrey Pfeffer and Robert I. Sutton Harvard Business Press (2006) In this book, Pfeffer and Sutton examine what they call “the doing-knowing gap”: doing without knowing, or at least…
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Those familiar with my book reviews, interviews, and commentaries already know that I have several favorite quotations that I use whenever appropruate. Here are two. In 1963, Peter Drucker observed that “there is surely nothing quite so useless as doing…
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The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance (Updated & Revised Edition) Adrian Gostick and Chester Elton Free Press (2009) Note: The review that follows is of the updated edition…
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Colleges should stop imitating Harvard
Here is an excerpt from a special article co-authored by Clayton Christensen and Henry Eyring featured by CNN online. To read the complete article and check out a wealth of other resources, please click here. * * * • CNN.com’s…
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