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Human Competence: Engineering Worthy Performance Thomas F. Gilbert Crown Business (2007) How and why the behavior engineering model “is really an outline of a performance troubleshooting sequence” Note: The comments that follow discuss the “Tribute Edition” (2007) of a book…
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Kristi Hedges is a leadership coach, speaker and author. In her 20-year career working with leaders to help them communicate more effectively she’s encountered every personality type imaginable, yet remains more than a little passionate that anyone can learn presence. Her workshops and leadership coaching programs have been…
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Mark Miller is a business leader, best-selling author and communicator. He began his Chick-fil-A career working as an hourly team member in 1977. In 1978, Mark joined the corporate staff working in the warehouse and mailroom. Since that time, he has provided leadership for Corporate Communications, Field Operations,…
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How do some companies generate runaway growth and extraordinary customer loyalty, even in a sluggish economy? Adrian Slywotzky, an Oliver Wyman senior partner and bestselling author, examines the unpredictable dynamics of demand creation in his latest book, Demand: Creating What…
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Here is an article written by Matthew Dixon, Lara Ponomareff, and Anastasia Milgramm for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts,…
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Harvard Business Review on Aligning Technology with Strategy Various Contributors Harvard Business Review Press (2011) How and why technology should support your organization’s strategy…not the other way around This is one of the volumes in a series of anthologies of…
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[amazon_link asins=’1416576517′ template=’Lead-ProductAd-image’ store=’bobmorris1-20′ marketplace=’US’ link_id=’cc8c4824-8f15-11e7-9899-4fe62753bc4b’] The Collaborative Habit: Life Lessons for Working Together Twyla Tharp Simon & Schuster (2009) “In the end, all collaborations are love stories”…at least the best of them are, and they must be. As is…
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As she explains in her brilliant book, Find Your Next: Using the Business Genome Approach to Find Your Company’s Next Competitive Edge (McGraw-Hill, 2012), Andrea Kates defines an organization’s or an individual’s “next” as the result of a four-stage process:…
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Here is the introduction to an interview of Sylvia Nasar by Rob Norton as part of “The Thought Leader Interview” series featured by strategy+business magazine, published by Booz & Company. To read the complete interview, check out other resources, sign…
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Puns for Educated Minds
1. The fattest knight at King Arthur’s round table was Sir Cumference. He acquired his size from too much pi. 2. I thought I saw an eye-doctor on an Alaskan island, but it turned out to be an optical Aleutian…
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