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The results of countless research studies leave no doubt that 80-85% of the impact during face-to-face contact is determined by body language and tone-of-voice. Only 10-15% of impact is determined by what is actually said. Non-verbal cues can derail otherwise…
Read MoreReturn on Learning: Training for High Performance at Accenture Donald Vanthournout, Tad Waddington, and other members of Accenture’s Capability Development Team Agate B2 (2006) How Accenture achieved an ROI of 353% on its commitment to enterprise learning To the best…
Read MoreHere is an excerpt from a profile of journalist Lisa Belkin written by Melissa J. Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business. “Visit us daily to discover issues that matter,…
Read MoreHere is an excerpt from another article written by Matthew Le Merle and featured online by Booz & Company. As he explains in the article, Black Swans—unanticipated, catastrophic events—are impossible to predict on an individual basis, but they regularly occur.…
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Even Highly Engaged Workers Are a Flight-Risk
Here is an article written by Mike Prokopeak for Talent Management magazine. To check out all the resources and sign up for a free subscription to the TM and Chief Learning Officer magazines published by MedfiaTec, please click here. * * …
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