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In his superb biography, The Everything Store: Jeff Bezos and the Age of Amazon, Brad Stone explains that Bezos once retained Jim Collins to participate in Amazon.com’s executive retreat (in 2001) to help him and his senior managers clarify their…
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Here is a brief excerpt from an especially important article by Josh Bersin for Forbes. He discusses one of the most promising new frontiers in contemporary education, generally referred to as the “MOOC market” (Massive Open Online Courses). To read…
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Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Dolf van den Brink, president…
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Niraj Dawar is a Professor in marketing at the Ivey Business School, Canada of. He earned his PhD from Pennsylvania State University. His research currently focuses on marketing strategy, brand equity and brand management issues. His published papers on brand…
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Here is a brief excerpt from article written by Margaret Heffernan for CBS MoneyWatch, the CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the website’s newsletters,…
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Innovating Analytics: Word of Mouth Index- Use the Next Generation of Net Promoter to Increase Sales and Drive Results Larry Freed John Wiley & Sons (2013) How and why the best innovations in customer experience analytics can create a decisive…
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Here is a brief excerpt of an interview of Richard Bracken conducted by Rik Kirkland, Ramesh Srinivasan, and Rick Schlesinger. The chairman and chief executive officer of one of the world’s largest operators of health-care facilities discusses leadership in a…
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I have just read and am now re-reading George Gilder‘s latest book, Knowledge and Power: The Information Theory of Capitalism and How It Is Revolutionizing Our World, published by Regnery (2013). As I will indicate in my review of it…
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The Star Factor: Discover What Your Top Performers Do Differently–and Inspire a New Level of Greatness in All William Seidman and Richard Grbavac AMACOM (2013) How and why to adopt and adapt an Affirmative Leadership Program As William Seidman and…
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‘Tis the Season to Focus on the Business Basics
Here’s a brief excerpt from an article by Angie Hicks for LinkedIn. To read the complete article and check out others, please click here. * * * When I remember the summer of 1995 and how I made myself knock…
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