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The Etiquette Edge: Modern Manners for Business Success Beverly Langford AMACOM (August 2016) Why we must “treat everyone in a manner that values everyone and denigrates no one” Incivility in the workplace and elsewhere in our society (notably in schools)…
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7 Secrets of Persuasion: Leading-Edge Neuromarketing Techniques to Influence Anyone James C. Crimmins Career Press (September 2016) “I’ve learned that people will forget what you said, and they will forget what you do, but they will never forget how you…
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Here is an excerpt from an article written by Caroline Webb for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
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Here is an excerpt from an article written by Mark Bonchek for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
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Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Bracken P. Darrell, C.E.O. of…
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Here is a brief excerpt from an article written by Jorge Amar, Raffaella Bianchi, and Daniel Svoboda for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm,…
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Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life Susan David Avery Publishing (September 2016) How to loosen up, calm, down and live with more intention amidst all the distractions Long ago I realized that I could…
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There’s good news and bad news. First the bad news: “The tide of bullshit is rising.” I agree with Josh Bernoff, conceding that I have contributed to that elevation, to that tsunami of linguistic dung. However, there is also good…
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NOW NEW NEXT: How growth champions create new value
Here is a brief excerpt from an article written by Jonathan Gordon, Nils Liedtke, and Bjorn Timelin for the McKinney Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm,…
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