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In their latest book, The Power of Moments, Chip and Dan Heath highlight four techniques that can used to memorialize microexperiences, or, in other words, transform them from ordinary touchpoints ninto extraordinary ones. Here they are: o “Elevation: Use surprise…
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Here is an excerpt from an article written by Matt Deimund, Michael Drory, Daniel Law, and Maria Valdivieso for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the…
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In Think Outside the Building, Rosabeth Moss Kanter explains how advanced leaders can change the world one smart innovation at a time. Kanter introduces an especially appropriate extended metaphor: “Castles are representations of institutions…[they] are any set of institutional structures…
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Work Tribes: The Surprising Secret to Breakthrough Performance, Astonishing Results, and Keeping Teams Together Shawn Murphy HarperCollins Leadership (August 2019) How and why our “human needs can transform the way we work and how we lead people” As I worked…
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Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. * * * Some of the hardest employees to manage are people…
Read MoreAlbert Einstein at home in Princeton, N.J.Credit…Getty Images According to Bret Stephens in his article for The New York Times, it’s not about having higher I.Q.s. To read the complete article, check out others, and ldearn about deep discount subscriptions,…
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Here is a brief excerpt from a In this report, the fourth in Deloitte Consulting’s Diversity and Inclusion in Tech series. It focuses on the work of Kavitha Prabhakar, Kristi Lamar, and Anjali Shaikh. * * * As companies innovate with…
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Here is an excerpt from an article written by Biljana Cvetanovski, Eric Hazan, Jesko Perrey, and Dennis Spillecke for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the…
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Here is an excerpt from an article written by Mike Robbins for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email…
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Remembering David Berman
Here is an excerpt from another “profile of courage” that appeared in The New York Times, in this instance written by David Marchese. To read the complete article as well as others, please click here. * * * This past…
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