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A partner at Bain & Company, Chris Zook is co-leader of the firm’s Global Strategy Practice. Zook’s work has focused on companies searching for new sources of profitable growth, in a wide range of industries. His published works include Profit…
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Dean R. Spitzer is a leading consultant and researcher in the field of business and performance measurement associated with IBM’s Almaden Services Research group. He has over 30 years of experience in helping individuals and organizations achieve superior performance by…
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Fred Reichheld is the author of the book, The Ultimate Question: Driving Good Profits and True Growth. Acclaimed by business leaders as the “godfather of customer loyalty, Reichheld’s most recent book shows organizations how to achieve organic growth, tell…
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Michael Ray was selected to be the first John G. McCoy-Banc One Corporation Professor of Creativity and Innovation and of Marketing (Emeritus) at Stanford University’s Graduate School of Business. He is a specialist in new paradigm business, creativity, innovation,…
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Until recently, James O’Toole was Research Professor in the Center for Effective Organizations at the University of Southern California, and the Mortimer J. Adler Senior Fellow of the Aspen Institute. Currently, he is the Bill Daniels Distinguished Professor in Business…
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Kiechel is author of The Lords of Strategy. The book reflects much of what he has learned in three decades of reporting and writing on business, including over 100 interviews—a few stretching over days—for this work alone. In recent years…
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HBR’s 10 Must Reads on Leadership Various Authors with Editors of Harvard Business Review Harvard Business Press (2011) This is one in a series of volumes that anthologize what the editors of the Harvard Business Review consider to be the…
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Here is an excerpt from an article (“Why Bezos Was Surprised by Kindle’s Success”) written by Daniel Lyons that was featured by Newsweek.com on December 21, 2009. In it, Jeff Bezos shares his thoughts about printed and digital books following…
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Erik Calonius is a former reporter, editor, and London correspondent for the Wall Street Journal. He served as Miami Bureau Chief for Newsweek Magazine, where he was nominated for the Overseas Press Award, and as an editor and writer for Fortune magazine,…
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Examining Engagement: Are Employees In Love With Your Company?
Here is a recent article in the “Industry News” series posted online at Talent Management magazine’s website. To check out all the articles and sign up for a free subscription to Talent Management and/or Chief Learning Officer magazine, please click…
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