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Workforce of One: Revolutionizing Talent Management Through Customization Susan M. Cantrell and David Smith Harvard Business Press (2010) According to Susan M. Cantrell and David Smith, the single most important factor contributing to superior business results is how supported employees…
Read MoreManager Redefined: The Competitive Advantage in the Middle of Your Organization Thomas O. Davenport and Stephen D. Harding Jossey-Bass (2010) A brilliant exploration of neglected opportunities in the management “ecotone” In Thomas O. Davenport’s latest book, co-authored with Stephen D.…
Read MoreHere is an excerpt from an article written by Ann Daly for the “Ask-A-Career-Coach” series featured by The Glass Hammer, an online community designed for women executives in financial services, law and business. “Visit us daily to discover issues that…
Read MoreNot everyone is aware of the fact that there is a wealth of priceless intellectual capital available at the website of The Paris Review. If you are seeking delicious brain food, look no further. “Founded in Paris by Harold L.…
Read MoreSelling to Big Companies Jill Konrath Kaplan Publishing (2005) Actually, her advice applies to almost every sales situation Frankly, I began to read this book with some skepticism because I had already read dozens (hundreds?) of books about sales –…
Read MorePreviously, I posted excerpts from articles that comprise a series sponsored by Harvard Business Review. Now, all of the articles plus other material have been published both in a single volume and as a PDF. The complete collection is for…
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40 Business Lessons to Learn from Southwest Airlines.
Here is an excerpt from an article featured in the July issue of Southwest Airlines’ Spirit magazine. These are the first five business lessons and the last two. To read the complete article, a “must read,” please click here. * …
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