Commentaries

3 Steps to a Better Network

September 26, 2011

  Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Having the right network is crucial to getting ahead in today’s organizations.…

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How To Play Beane Ball

September 26, 2011

I recently saw the film based on Michael Lewis’ bestselling book, Moneyball: The Art of Winning an Unfair Game, and starring Brad Pitt as the general manager of the Oakland Athletics. It is not necessary to be a baseball fan…

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Christine Lagarde: Let’s all wish her great success

September 25, 2011

History’s greatest leaders include women such as Cleopatra (69-30 BC), Eleanor of Aquitaine (1122-1202), Catherine de Medici (1519-1589), Elizabeth I (1533-1603), Catherine the Great (1729-1796), Victoria (1819-1901), Golda Meir (1898-1978), Indira Gandhi (1917-1984), and Margaret Thatcher ((1925 – ). However…

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Meg Whitman’s Onboarding into Hewlett-Packard

September 25, 2011

  Here is George Bradt‘s latest post at the Prime Genesis website. To learn more about George and the firm as well as check out a wealth of valuable resources, please click here. *     *     *…

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Mother Teresa: The Silent Treatment

September 25, 2011

Here is a recent article from the Drucker Exchange (the Dx), an online resource that hosts an ongoing conversation about bettering society through effective management and responsible leadership. It is produced by the Drucker Institute, a think tank and action…

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Joe’s Journal: The Three Dimensions of the Corporation

September 24, 2011

Here is the latest post by Joseph A. Maciariello featured in the Joe’s Journal series at the Drucker Exchange (Dx) sponsored by the Drucker Institute. The Drucker Exchange (the Dx) is a platform for bettering society through effective management and…

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How and why asking the “ultimate question” can create the ultimate competitive advantage

September 23, 2011

I have read and reviewed all of Fred Reichheld’s previous books and thus was especially interested in reading his latest, The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer Driven World, co-authored with a Bain colleague, Rob…

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How and Why to Disrupt Yourself

September 23, 2011

Here is an excerpt from an article written by Whitney Johnson for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts, please click…

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Bottling Customer Experience

September 23, 2011

Here is an excerpt from an article by Theodore Kinni and featured by strategy+business magazine, published by Booz & Company. In it, Kinni — the co-author of Be Our Guest: Perfecting the Art of Customer Service — introduces a lesson in creating…

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Richard Rumelt’s reflections on Apple and Steve Jobs

September 22, 2011

Here is a recent post by Richard Rumelt. He is the author Good Strategy/Bad Strategy: The Difference and Why It Matters and the Harry and Elsa Kunin Professor of Business and Society at the UCLA Anderson School of Management.   I…

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