Commentaries
Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Matthew Prince, chief executive of…
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Before I began some research on the subject, I did not know that, until Labor Day became a federal holiday in 1894, laborers who chose to participate in parades to celebrate anything had to forfeit a day’s wages. I am…
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In The Brain, David Eagleman explains that “the inner cosmos” is an infinitely dense tangle of billons of brain cells and their trillions of connections. “I hope you’ll be able “to squint and make out something that you might not have…
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Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. * * * Even if you think annual performance reviews should be abolished,…
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High-level benchmarks often obscure paths to operations improvements. New data and metrics that tap underlying performance dynamics offer better visibility. Here is a brief excerpt from an article written by Per- Per-Magnus Karlsson, Shruti Lal, and Daniel Rexhausen for the…
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Here is an excerpt from an article by Erik Sass for the Mental Floss Studios website. To read the complete article and check out others, please click here. Photo Credit: AFP/Getty Images * * * [amazon_link asins=’0062792148,B07444VZ63,0571336256′ template=’ProductCarousel’ store=’bobmorris1-20′ marketplace=’US’…
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In the updated and expanded edition of Competing on Analytics (first published in 2007), Tom Davenport and Jeanne Harris focus on an important lesson: “Extracting value from information is not primarily a matter of how much data you have or…
Read MoreBruce Hazen is the co-author of the recently published book, Business Models for Teams: See How Your Organization Really Works and How Each Person Fits In, published by Portfolio/Penguin Random House (June 2017). Here are the dos and don’ts he…
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Here is an excerpt from an article written by Peter Heslin, Susan J. Ashford, and Lauren Keating for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription…
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Using rapid process digitization to transform the customer experience
Transforming the customer experience requires a level of speed and precision that traditional approaches can’t meet. The best practitioners do it in real time. Here is a brief excerpt from an article written by Line Hartvig Müller, Andrea Peyracchia, and…
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