Commentaries
Bruce Hazen is the co-author of the recently published book, Business Models for Teams: See How Your Organization Really Works and How Each Person Fits In, published by Portfolio/Penguin Random House (June 2017). Here are the dos and don’ts he…
Read MoreHere is an excerpt from an article written by Peter Heslin, Susan J. Ashford, and Lauren Keating for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription…
Read MoreHere is an excerpt from an especially interesting article by Richard Feloni for Business Insider in which he discusses one of the most influential as well as highly respected people in modern technology. Steve Jobs revered him. In fact, Campbell…
Read MoreThere are many paths to growth, and high performers take more than one—supported by reinforcing capabilities such as advanced analytics and digital customer-experience management. Here is a brief excerpt from an article written by Kabir Ahuja, Liz Hilton Segel,…
Read MoreHere is an excerpt from an article written by Liane Davey for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
Read MoreHere is a brief excerpt from an article written by Marc Brodherson, Jason Heller, Jesko Perrey, and David Remley for the McKinsey Quarterly, published by McKinsey & Company. They explain how top-performing companies use four key management practices to turn…
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The Delta Model for Building Analytics Capability
In the updated and expanded edition of Competing on Analytics (first published in 2007), Tom Davenport and Jeanne Harris focus on an important lesson: “Extracting value from information is not primarily a matter of how much data you have or…
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