Book Reviews
Creating Progress in a World of Change Dean Lindsay World Gumbo Publishing (November 2019) “Whether you think you can or think you can’t, you’re probably right.” Henry Ford Change and growth are frequently viewed as synonymous with progress. In fact,…
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Only Humans Need Apply: Winners and Losers in the Age of Smart Machines Thomas H. Davenport and Julia Kirby BHarperBusiness/An imprint of HarperCollins (2016) How the most productive workplaces combine talented people with sophisticated machines in high-impact augmentation [Note: I…
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The 7 Secrets of Responsive Leadership: Drive Change, Manage Transitions, and Help Any Organization Turn Around Jackie Jenkins-Scott Career Press (February 2020) How to balance “carpe diem” with “festina lente” All great leaders throughout history have been proactive and responsive…
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The Future Is Faster Than You Think: How Converging Technologies Are Transforming Business, Industries, and Our Lives Peter H. Diamandis and Steven Kotler Simon & Schuster (January 2020) Why and how the only constant is change, and the pace of…
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Disney’s Land: Walt Disney and the Invention of the Amusement Park That Changed the World Richard Snow Scribner (December 2019) After 65 years, still a magic kingdom that is an “oasis for happiness” I visited Disneyland soon after Disneyland’s doors…
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Hymns of the Republic: The Story of the Final Year of the American Civil War S.C Gwynne Scribner (October 2019) The year in which a war was finally won while making “a terrible mess of things” What we have here…
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Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon HarperCollins Leadership January 2020) How to create customer evangelists In the updated edition of The Experience Economy (first published in 1999),…
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Restoring the Soul of Business: Staying Human in the Age of Data Rishad Tobaccowala HarperCollins Leadership/An imprint of HarperCollins (January 2020) How and why great companies achieve an appropriate balance between their data and their story Machines do not possess…
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Life isn’t everything: Mike Nichols, as remembered by 150 of his closest friends Ash Carter and Sam Kashner Henry Holt and Company (November 2019) Thank you, Igor Mikhail Peschkowsky, for the pleasure of your company…and humanity Here’s how Ash Carter…
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