Book Reviews
Hymns of the Republic: The Story of the Final Year of the American Civil War S.C Gwynne Scribner (October 2019) The year in which a war was finally won while making “a terrible mess of things” What we have here…
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Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon HarperCollins Leadership January 2020) How to create customer evangelists In the updated edition of The Experience Economy (first published in 1999),…
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Restoring the Soul of Business: Staying Human in the Age of Data Rishad Tobaccowala HarperCollins Leadership/An imprint of HarperCollins (January 2020) How and why great companies achieve an appropriate balance between their data and their story Machines do not possess…
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Life isn’t everything: Mike Nichols, as remembered by 150 of his closest friends Ash Carter and Sam Kashner Henry Holt and Company (November 2019) Thank you, Igor Mikhail Peschkowsky, for the pleasure of your company…and humanity Here’s how Ash Carter…
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The Art of War: A New Translation by Michael Nylan Sun Tzu W.W. Norton & Company (January 2020) A classic within western civilization has been revitalized W.W. Norton has proudly published this volume, one that, “for the first time in…
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The Strategy Book: How to think and act strategically to deliver outstanding results Max McKeown Pearson (2020) “The essence of strategy is choosing what not to do.” Michael Porter Not everyone agrees with Michael Porter’s assertion. Those who do include…
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Flat, Fluid, and Fast: Harness the Talent Mobility Revolution to Drive Employee Engagement, Accelerate Innovation, and Unleash Growth Brynne Kennedy McGraw Hill Education (2019) What — if anything — do you know about the Talent Mobility Revolution? According to Brynne…
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The Leader’s Greatest Return: Attracting, Developing, and Multiplying Leaders John C. Maxwell HarperCollins Leadership/An imprint of HarperCollins (January 2020) How to “compound” the scope, depth, and impact of leadership development Whatever their size and nature may be, all organizations need…
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The Innovator’s Book: Rules for Rebels, Mavericks and Innovators Max Mckeown LID Publishing Ltd. (January 2020) All humanity is part of whatever comes next. Innovators can make it better. In his latest book, Max Mckeown asserts that innovation “is about…
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The Crowded Hour: Theodore Roosevelt, the Rough Riders, and the Dawn of the American Century Clay Risen Scribner (2019) Why “the American Century is neither entirely heroic nor entirely tragic — it is both.” As I began to read this…
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