Book Reviews
CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest Carolyn Dewar, Scott Keller, and Vikram Malhotra Scribner (March 2022) How and why the best “playmakers” can — and do — write their own “playbook” As I…
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The Storm of Creativity Kyna Leski The MIT Press (November 2018) “Wanting to know something that you do not know is the creative process” Kyna Leski To what does the title of this book refer? Kyna Leski suggests that a…
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An Everyone Culture: Becoming a Deliberately Developmental Organization Robert Keegan and Lisa Laskow Lahey Harvard Business Review Press (March 2016) How to establish a workplace culture within which personal growth and professional development are most likely to thrive Recent research…
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company Joseph A. Michelli McGraw-Hill (2008) Lessons to be learned from the paragon of legendary customer service Does your organization need to…
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All Are Welcome: How to Build a Real Workplace Culture of Inclusion that Delivers Results Cynthia Owyoung McGraw Hill (February 2022) “Your people won’t care how much you know until they know how much you care.” Theodore Roosevelt Maya Angelou…
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Low-Hanging Fruit: 77 Eye-Opening Ways to Improve Productivity and Profits Jeremy Eden and Terri Long Wiley (2014) How to “get a good cash crop yield from business innovation” Years ago, I helped a Fortune 50 company establish an electronic suggestion…
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Connectable: How Leaders Can Move Teams from Isolated to All In Ryan Jenkins and Steven Van Cohen McGraw Hill (March 2022) The power and impact of thinking in terms of first-person PLURAL pronouns Why did Ryan Jenkins and Steven Van…
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The Neutrality Trap: Disrupting and Connecting for Social Change Bernard Mayer and Jacqueline N. Font-Guzmán Wiley (January 2022) “What got you here won’t get you there.” Marshall Goldsmith My own opinion is that what got you here won’t even allow…
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Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative Jennifer Edwards and Katie McCleary McGraw Hill (February 2022) ‘The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw…
Read MoreTwelve Years a Slave: The Black History Classic Solomon Northrup, with an Introduction by David Fiske and Edited by Tom Butler-Bowdon Capstone/A Wiley Brand (October 2021) After his enslavement ended, here’s the rest of his story. A few months ago,…
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