Book Reviews
The Q-Loop: The Art & Science of Lasting Corporate Change Brian Klapper bibliomotion (2013) Here is a queue for achieving and then sustaining organizational excellence In every organization, whatever its size and nature may be, there are people who directly…
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Smart Leaders, Smarter Teams: How You and Your Team Get Unstuck to Get Results Roger Schwarz Jossey-Bass/A Wiley Imprint (2013) “Sticks in a bundle are unbreakable.” Kenyan Proverb The last time I checked, Amazon offers 52,820 books for sale in…
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Smart Thinking: Three Essential Keys to Solve Problems, Innovate, and Get Things Done Art Markman A Perigee Book/Penguin Group (2012) “There is surely nothing quite so useless as doing with great efficiency what should not be done at all.” Peter…
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From Smart to Wise: Acting and Leading with Wisdom Prasad Kaipa and Navi Radjou Jossey-Bass/A Wiley Imprint (2013) How to see the world “as it really is, without perceptual filters that manipulate motivation, decisions, and behavior” Throughout human history, the greatest leaders have been both…
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Customer CEO: How to Profit from the Power of Your Customers Chuck Wall Bibliomotion (2013) To paraphrase Pogo the possum, “We have met the customer and we are [or should be] her or him.” Over the years, I have read and reviewed hundreds of books…
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The Referral Engine: Teaching Your Business to Market Itself John Jantsch Portfolio/Penguin Group (2012) First, you must be (or become) worthy of the referrals you seek. Whatever their source of power (e.g. wind, water, coal, nuclear fission), the most effective…
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Disney U : How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees Doug Lipp McGraw-Hill (2013) There are valuable business lessons to be learned from “the human architect” of Disney’s magic kingdoms Personal note: Soon after Disneyland…
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Zig Zag: The Surprising Path to Greater Creativity Keith Sawyer Jossey-Bass/A Wiley Imprint (2013) Cutting edge thinking and practical advice on how to follow a path less traveled to breakthrough creativity After introducing eight “powerful, surprisingly simple” steps to creativity,…
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The Power of Why: Breaking Out in a Competitive Marketplace Richard Weylman New Harvest (April 2013) Why you must keep asking “Why?” until you understand why In his book Begin with Why, Simon Sinek asserts — and I agree —…
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Creative Intelligence: Harnessing the Power to Create, Connect, and Inspire Bruce Nussbaum HarperBusiness (2013) How we can “increase our creative ability by learning from others, collaborating, sharing.” I selected one of Bruce Nussbaum’s observations to serve as the title of…
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