Book Reviews
True Alignment: Linking Company Culture with Customer Needs for Extraordinary Results Edgar Papke AMACOM (2013) How to achieve and then sustain alignment of customer needs with an organization’s leadership, culture, and brand intention If it were possible to retain Albert…
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Happiness: A New Perspective James Hadley Glenmore Publications (2013) A sound and sensible discussion of happiness on the other side of complexity Totaling 73 pages plus notes, this is a booklet rather than a book, one in which James Hadley…
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Manage Your Day-to-Day: Build Your Routine, Find Your Focus, and Sharpen Your Creative Mind Jocelyn Glei, Editor Amazon Publishing (2013) “Most of us spend too much time on what is urgent and not enough time on what is important.” Stephen…
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Innovating Analytics: Word of Mouth Index- Use the Next Generation of Net Promoter to Increase Sales and Drive Results Larry Freed John Wiley & Sons (2013) How and why the best innovations in customer experience analytics can create a decisive…
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The Star Factor: Discover What Your Top Performers Do Differently–and Inspire a New Level of Greatness in All William Seidman and Richard Grbavac AMACOM (2013) How and why to adopt and adapt an Affirmative Leadership Program As William Seidman and…
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The Firm: The Story of McKinsey and Its Secret Influence on American Business Duff McDonald Simon & Schuster (2013) A remarkably circumspect examination of “the best finishing school in business” After briefly but sufficiently reviewing the historical background to the…
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High Octane Women: How Superachievers Can Avoid Burnout Sherrie Bourg Carter Prometheus Books (2011) Why burnout is not an individual problem, it’s an organizational and cultural problem…and what to do about it I agree with Sherrie Bourg Carter that there…
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Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives — How Your Friends’ Friends’ Friends Affect Everything You Feel, Think, and Do Nicholas Christakis and James Fowler Back Bay Books/Little, Brown and Company (2011) How…
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The New Corporate Facts of Life: Rethink Your Business and Transform Today’s Challenges into Tomorrow’s Profits Diana Rivenburgh AMACOM (2013) “What got you here won’t get you there.” Marshall Goldsmith The Goldsmith assertion that serves as the title of this…
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Winning from Within: A Breakthough Method for Leading, Living, and Lasting Change Erica Ariel Fox HarperBusiness/Imprint of HarperCollins (2013) Here is “a practical and accessible set of tools that explains how…to broker deals with others [and] make peace with ourselves”…
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