Book Reviews

Driving Digital: A book review by Bob Morris

August 31, 2017

[amazon_link asins=’0814438601′ template=’Lead-ProductAd-image’ store=’bobmorris1-20′ marketplace=’US’ link_id=’b9858e36-8f51-11e7-b6a8-a363a00ac3de’] Driving Digital: The Leader’s Guide to Business Transformation Through Technology Isaac Sacolick AMACOM (August 2017) All organizations need leaders willing and able to “take on the challenges of driving business and digital transformation” In…

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Jonathan Swift: A book review by Bob Morris

August 29, 2017

Jonathan Swift: The Reluctant Rebel John Stubbs W.W. Norton (February 2017) A “reluctant rebel” who was “large,” who “contained multitudes” There is no shortage of biographical material about Jonathan Swift (1667–1745) so for most people, what Robert DeMaria, Jr. provides…

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Breakthrough Non-Conformity, Collaborative Intelligence, and Open-Book Management

August 29, 2017

Originals: How Non-Conformists Move the World Adam M. Grant Viking The 18th century economist Richard Cantillon coined the word entrepreneur, which means literally “bearer of risks.” Wharton professor Adam Grant wouldn’t question that entrepreneurs accept more risk than most. But in his new book, Originals, he challenges the conventional…

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Coping with Irrational People, the Value of an EI Transmission, and Migration in a VUCA World

August 27, 2017

Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life Mark Goulston AMACOM (2015) There’s an old Quaker saying: “All the world is mad except me and thee, and sometimes I wonder about thee.” Psychiatrist…

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World-Class Customer Experience, Optimism in the Workplace, and Paradigms to Achieve That

August 26, 2017

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way  Joseph A. Michelli McGraw-Hill David McCullough chronicles the stories of great Americans. Global consultant Michelli chronicles the stories of great customer service companies. In previous titles Michelli has dissected the…

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Leadership BS, Measuring Great Leadership, and Mindfulness

August 25, 2017

Leadership BS: Fixing Workplaces and Careers One Truth at a Time Jeffrey Pfeffer HarperBusiness Jeffrey Pfeffer is fed up. In his decades studying businesses as a Stanford professor he has seen “too many leadership failures, too many career derailments, and too many…

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Lead Right for Your Company’s Type: A book review by Bob Morris

August 24, 2017

Lead Right for Your Company’s Type: How to Connect Your Culture with Your Customer Promise William E. Schneider AMACOM (2017) A science-based system that can help eliminate the people problems an organization has now and prevent others from occurring Before…

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The Purpose-Driven Workplace, The Power of Knowing Nothing, and The Knowing-Doing Gap

August 23, 2017

Why Should Anyone Work Here? What It Takes to Create an Authentic Organization Rob Goffee and Gareth Jones Harvard Business Review Press In their previous book, Why Should Anyone Be Led by You?, Goffee (a London Business School professor) and Jones (a…

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Pursuit of Genius: A book review by Bob Morris

August 17, 2017

Pursuit of Genius: Flexner, Einstein, and the Early Faculty at the Institute for Advanced Study Steve Batterson A K Peters/CRC Press (2006) The birth and early years of a truly unique intellectual community I recently re-read and now review a…

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My Adventures in Marketing: A book review by Bob Morris

August 15, 2017

My Adventures in Marketing: The Autobiography of Philip Kotler Idea Bite Press (May 2017) To life! If the essential function of marketing is to create or increase demand, then the essential function of demarketing is to reduce or redirect (if…

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