Book Reviews
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants Paul Cherry AMACOM (2017) “People don’t buy an 8th-of-an-inch drill bit. They buy an 8th-of-an-inch hole.” Theodore Levitt This the second edition of a book first published…
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Impromtu: Leading in the Moment Judith Humphrey John Wiley & Sons (2017) The power of “truth, well-told” According to Judith Humphrey, “Impromptu speaking is an art that few have mastered. Yet it’s a critical skill for leaders — not just…
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50 Business Classics: Your shortcut to the most important ideas on innovation, management and strategy Tom Butler-Bowdon Nicholas Brealey (April 2018) “If you think education is expensive, try ignorance.” Ann Landers (Eppie Lederer) This is the latest in a series…
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On Fire at Work: How Great Companies Ignite Passion in Their People Without Burning Them Out Eric Chester Sound Wisdom (2015) “Culture eats strategy for breakfast…lunch and dinner.” Peter Drucker Drucker’s statement acknowledges the power of a workplace culture in…
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Listen or Lose Out: How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster Robert Bolton and Dorothy Grover Bolton AMACOM (2018) For many people, this can be “a new and much more effective way of listening.” Long ago…
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Extraordinary Influence: How Great Leaders Bring Out the Best in Others Tim Irwin John Wiley & Sons (2018) Viewed as “gardeners,” great leaders nourish extraordinary “growth” in others. However different great leaders throughout history may be in most respects, all…
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The Introvert’s Edge: How the Quiet and Shy Can Outsell Anyone Matthew Pollard AMACOM (2018) “Why should I care?” Years ago during dinner with a very prominent venture capitalist in San Francisco, I asked him how he and his colleagues…
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Viva la Repartee: Clever Comebacks and Witty Retorts from History’s Great Wits and Wordsmiths Mardy Grothe Collins/An Imprint of HarperCollins Publishers (2005) Viva Grothe! Those who have already read Grothe’s Oxymoronica will thoroughly enjoy this volume in which he shifts…
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Alive at Work: The Neuroscience of Helping Your People to Love What They Do Daniel Cable Harvard Business Review Press (March 2018) “I wonder what my soul does all day when I’m at work.” — Graffiti in London Recent research…
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Oxymoronica: Paradoxical Wit & Wisdom From History’s Greatest Wordsmiths Mardy Grothe Collins/An Imprint of HarperCollins Publishers (2004) The Wit and Wisdom of Incongruity One of my best friends had an aunt — her name was Ginny — who, like Yogi…
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