Month: February 2012
In a book published in 1996, The Balanced Scorecard: Translating Strategy Into Action, Robert S. Kaplan and David P. Norton developed in much greater depth and detail a concept they introduced previously in an HBR article (January/February, 1992): the balanced…
Read MoreHere is an excerpt from an article written by Teresa Amabile and Steve Kramer for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR…
Read MoreJumping the S-Curve: How to Beat the Growth Cycle, Get on Top, and Stay There Paul Nunes and Tim Breene Harvard Business Review Press (2011) How companies can reach progressively high levels of achievement The title of this book refers…
Read MoreAdam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Amy Astley, editor in chief…
Read MoreBusiness at the Speed of Now: Fire Up Your People, Thrill your Customers, and Crush Your Competition John M. Bernard John Wiley & Sons (2012) Principles and practices to ensure that organizations move faster as well as be more productive…
Read MoreHuman Competence: Engineering Worthy Performance Thomas F. Gilbert Crown Business (2007) How and why the behavior engineering model “is really an outline of a performance troubleshooting sequence” Note: The comments that follow discuss the “Tribute Edition” (2007) of a book…
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The Rules of [Employee] Engagement: Sobering Statistics
For some organizations, the extent of employee engagement programs is limited to the annual engagement survey. That model, featuring a survey filled with scores of questions and sent out for the entire organization to complete, needs to be updated. Here…
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