Month: September 2011
Gary Namie (Ph.D., Social Psychology) and Ruth Namie (Ph.D., Clinical Psychology) started the U.S. workplace bullying movement in mid-1997 after Ruth’s personal experience at the hands of a tyrannical woman supervisor in a psychiatry clinic. The Drs. Namie began the first and only U.S.…
Read MoreExpect the Unexpected (or You Won’t Find It): A Creativity Tool Based on the Ancient Wisdom of Heraclitus Roger von Oech Berrett-Koehler Publishers (2002) The fact that von Oech draws heavily upon the “ancient wisdom of Heraclitus” in this book…
Read MoreHere is an article written by Steve Tobak for BNET, The CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the BNET newsletters, please click here. * * …
Read MoreSmall children scream at the top of their lungs what many adults feel on occasion. “Fair” is a highly subjective term, as in a game such as baseball. It’s also a relative term that, like beauty, is often in the…
Read MoreHarvard Business Review on Making Smart Decisions Various Contributors Harvard Business Review Press (2011) How best practices and expert advice can help you and your associates make smarter decisions In their classic book, Judgment: How Winning Leaders Make Great Calls,…
Read MoreOverload! How Too Much Information Is Hazardous to Your Organization Jonathan B. Spira John Wiley & Sons (2011) How and why more information usually means less information has impact Chip and Dan Heath are the co-authors of two brilliant books,…
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Questions you should never ask of a prospective client
Andrew Sobel Here is an excerpt from an article (“Client Loyalty, No. 76) by Andrew Sobel that is featured at his website. To read the complete article and sign up for his free online newsletter, please click here. * …
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