Month: July 2011
Wired and Dangerous: How Your Customers Have Changed and What to Do About It Chip R. Bell and John R. Patterson Berrett-Koehler Publishers (2011) A comprehensive road map for the new landscape of customer relationships After carefully identifying the “what”…
Read MoreLeading Outside the Lines: How to Mobilize the (in)Formal Organization, Energize Your Team, and Get Better Results Jon R. Katzenbach and Zia Khan Jossey-Bass/A Wiley Imprint (2010) Animal metaphors remain popular among authors of business books. Credit Jon Katzenbach and…
Read MoreChesbrough is Adjunct Professor, Haas School of Business at the University of California, Berkeley, and Executive Director of its Center for Open Innovation. His landmark book Open Innovation: The New Imperative for Creating and Profiting from Technology (2003) articulated a new paradigm for industrial research and development. His more recent…
Read MoreChesbrough is Adjunct Professor, Haas School of Business at the University of California, Berkeley, and Executive Director of its Center for Open Innovation. His landmark book Open Innovation: The New Imperative for Creating and Profiting from Technology (2003) articulated…
Read MoreHere is an excerpt from another outstanding article, written by Richard Rumelt and featured by The McKinsey Quarterly online. To read the complete article, please click here. * * * Bad strategy abounds, says UCLA management professor Richard Rumelt. Senior…
Read MoreHere is an excerpt from article written by Jon R. Katzenbach and Zia Khan for the Harvard Business blog. To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business…
Read MoreCrucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Kerry Patterson , Joseph Grenny , Ron McMillan, and Al Switzler McGraw-Hill (2005) Peril or Opportunity? As I read this exceptionally informative book, I was again reminded of the fact that…
Read MoreRoger Nierenberg is the creator of The Music Paradigm. He has led presentations with more than eighty different orchestras throughout North and South America, Europe, Asia and Oceania. His recent book, Maestro: A Surprising Story About Leading by Listening, gives readers…
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Jon R. Katzenbach and Zia Khan on the limitations of the business-as-war mindset
In Leading Outside the Lines: How to Mobilize the Informal Organization, Energize Your Team, and Get Better Results published by Jossey-Bass (2010), Jon R. Katzenbach and Zia Khan discuss the business-as-war mindset, one that “implies a military hierarchy, where strategic…
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