knowledge management

Is your company’s executive education program any good?

March 28, 2011

In fact, does your company even have an executive education program? Long ago in response to parents’ protests about a recent tuition increase at Harvard, then president Derek Bok suggested, “If you think education is expensive, try ignorance.” Here are…

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Carla O’Dell: An interview by Bob Morris

March 3, 2011

Carla O’Dell is the president of APQC (American Productivity & Quality Center),an internationally recognized, not-for-profit organization dedicated to process and performance improvement. She joined APQC in 1978 as an adviser and researcher. Over the years, her fields of expertise and…

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