knowledge management
Carla O’Dell is the president of APQC (American Productivity & Quality Center),an internationally recognized, not-for-profit organization dedicated to process and performance improvement. She joined APQC in 1978 as an adviser and researcher. Over the years, her fields of expertise and…
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Is your company’s executive education program any good?
In fact, does your company even have an executive education program? Long ago in response to parents’ protests about a recent tuition increase at Harvard, then president Derek Bok suggested, “If you think education is expensive, try ignorance.” Here are…
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