Rohit Sood

The next-generation operating model for the digital world

April 21, 2017

Here is a brief excerpt from an article written by Albert Bollard, Elixabete Larrea, Alex Singla, and Rohit Sood for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about…

Read More

Bringing out the best in people

January 21, 2015

Here is a brief excerpt from an article written by Stefan De Raedemaecker, Javier Feijoo, and David Jacquemont for the McKinsey Quarterly, published by McKinsey & Company. As they acknowledge, providing good service has never been easy. Meeting rising customer…

Read More