Mette Norgaard

TouchPoints: A book review by Bob Morris

May 3, 2012

TouchPoints: Creating Powerful Leadership Connections in the Smallest Moments Douglas Conant and Mette Norgaard Jossey-Bass/A Wiley Imprint (2011) How to prepare for and then embrace the privilege of being of meaningful service to others This volume endorses the principles of servant…

Read More

Why Small Interactions Matter

September 4, 2011

An experienced chief executive tells leaders how to make every workplace encounter more productive and engaging. Here is an excerpt from an especially interesting and informative Gallup Management Journal Q&A with Douglas Conant, former CEO of the Campbell Soup Company…

Read More

Secrets of Positive Feedback

February 18, 2011

Here is an excerpt from an article written by Douglas R. Conant for the Harvard Business Review blog. To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s…

Read More